We Care NGO is committed to ensuring that your donations are used effectively to support our mission. We understand that occasionally, there may be a need to request a refund. Please review our refund policy below:

1. Donations Donations to We Care NGO are generally non-refundable. We encourage all donors to consider their contributions carefully before making a donation to ensure the funds will be used to support our programs for the elderly, education for the underprivileged, and ensuring access to nutritious food for all.

2. Processing Errors In the rare event that a donation is processed incorrectly (e.g., a double charge or incorrect amount), we will work with the donor to address the issue and provide a refund. Refund requests due to processing errors must be made within [7-14] days of the transaction.

3. How to Request a Refund If you believe you are eligible for a refund, please contact us via email at admin@wecare-ngo.com or call us at +91 8595999899 with the following information:

Your name
Donation reference number
Date of donation
Reason for requesting a refund

4. Timeframe for Refunds Once we have verified the refund request, the processing time may take up to [10-14] business days, depending on the payment method used.

5. No Refund for Campaign Donations Donations made through crowdfunding campaigns, or specific fundraising activities, are final and non-refundable unless explicitly stated otherwise in the campaign’s terms.